Shipping & Returns

Sales Tax

If your order ships to a Wisconsin location your total will include the 5% sales tax on the merchandise ordered and the shipping charge as required by law.

Lead Time

Orders will be shipped either same day or the following business day. If there are any delays, we will inform you promptly.

Shipping

Orders will be sent using UPS and USPS services. A number of different options are provided for these services. All shipping options are shown in the shopping cart (you may have to enter your email address to see options).

Shipping charges are updated as each item is added to the cart.

If you have any questions in regards to payments, shipping rates or delivery times please use the form below or call us at 1-888-481-6870

International

If you are buying outside of the USA, please contact us. We will give a quote for the best rate we can find for shipping to your country. We try to use the US Postal Service to avoid custom fees on your end.

Return Policy

If we have made a mistake, your return shipping will be graciously paid. Otherwise return shipping is your responsibility and 15% stocking charge will apply.

Fans

If the fan you have purchased is not correct for your situation, I will allow you to return it within 30 days. You will be required to pay the return shipping, but if you exchange it for a different model I will not require the 15% restocking fee.

Fan sizing is not an exact science unless you have specialized equipment. When the fan is started the manometer will give you a strong indication of the fans performance. This would be the time to contact me if you are having any doubts about your fan's capabilities. A post mitigation test can be started within 24 after the system is activated with the fan.

Disclaimer

Even though I know my experience will greatly add to your success, I am unable to guarantee that my do-it-yourself radon mitigation recommendations will achieve the results you would like. In order to offer a guarantee I would have to make a personal inspection of your home and perform a soil communication test.